Master Salesforce Administration. Pronto.

Acquire the practical and strategic skills you need to become a Salesforce administrator and supercharge your career. Learn, practice, and master essential Salesforce administration techniques, enhancing your CRM expertise and career prospects in just 14 weeks.

Program Highlights:

  • Become a Strategic Salesforce Leader - Learn to navigate the Administrator role with influence, prioritize effectively, and build scalable solutions that grow with your organization.
  • Master Hands-On Implementation - Build real-world Salesforce solutions through practical exercises that teach you to design processes, automate workflows, and manage data effectively.
  • Create Future-Proof Systems - Develop the technical skills to implement scalable Salesforce solutions that adapt to changing business needs and ensure long-term efficiency.
  • Drive Organizational Adoption - Communicate confidently as a Salesforce advocate, influence key decisions, and empower stakeholders to maximize their use of the platform.
  • Prepare for Industry Certification - Gain the knowledge and practical skills needed to successfully complete both the Salesforce Associate and Administrator certification exams.

Offered through a partnership between the University of Georgia Center for Continuing Education and Ziplines Education.

Snapshot

Format: Online

Hours: 140

Credits: 14 CEUs

When: Monthly

Cost: $2,650

Register now

Learn Salesforce administration fundamentals

  • Understand the critical role of a Salesforce administrator in driving business success
  • Master key Salesforce concepts, from user management to data modeling and security
  • Develop problem-solving skills to design effective Salesforce solutions

AI-Powered Administration

  • Learn Einstein AI and leverage ChatGPT to automate tasks and enhance decision-making
  • Learn how AI transforms administrative roles and keeps you ahead of industry trends

Optimize Salesforce with data-driven insights

  • Learn to gather and analyze customer data within Salesforce
  • Create impactful reports and dashboards that drive decision-making
  • Align Salesforce strategies with key business objectives and user needs

Create automation and boost productivity

  • Master Flows and other automation tools to streamline business processes
  • Design and implement scalable solutions for case management and user requests
  • Enhance collaboration and productivity across your organization using Salesforce

Get hands-on with tools—earn a certification

  • Prepare for official Salesforce certifications, including the Salesforce Associate and Salesforce Administrator Certification
  • Create a comprehensive Salesforce Administration Playbook to showcase your expertise
  • Get hands-on experience with key Salesforce tools and AppExchange products
  • Master real-world skills in our immersive 4-week work simulation

And much more

  • Master process mapping techniques to visualize and optimize business workflows
  • Learn to influence stakeholders and present Salesforce solutions effectively
  • Practice real-world scenario solving through weekly hands-on playbook assignments

Course Information

Course Number: 

1990-001

Course Date Info: 

Monthly Start Dates

Course format: 

Online

Course Fee(s): 

$2,650