Master Salesforce Administration. Pronto.

Acquire the practical and strategic skills you need to become a Salesforce administrator and supercharge your career. Learn, practice, and master essential Salesforce administration techniques, enhancing your CRM expertise and career prospects in just 14 weeks.

Program Highlights:

  • Navigate the Salesforce Administrator role as an influential player, understanding the reasoning behind business requests, effectively prioritizing tasks, training users, and building scalable solutions that align with organizational growth.
  • Practice building real-world solutions in Salesforce, applying hands-on experience to design processes, automate workflows, and manage data using realistic business scenarios and personas.
  • Develop the skills to implement scalable processes and systems within Salesforce that meet current and future organizational needs, ensuring efficiency and long-term success.
  • Communicate as a strategic Salesforce Administrator, confidently presenting your point of view, influencing decisions, and ensuring stakeholders are empowered to use Salesforce effectively.

Offered through a partnership between the University of Georgia Center for Continuing Education and Ziplines Education.

Snapshot

Format: Online

Hours: 140

Credits: 14 CEUs

When: Monthly

Cost: $2,650

Register now

Who Should Attend?

Gain practical experience with Salesforce tools and prepare for Salesforce certifications through weekly hands-on assignments in our 4-week immersive work simulation. Additionally, this program will allow you to:

  • Understand the critical role of a Salesforce administrator in driving business success
  • Master key Salesforce concepts, from user management to data modeling and security
  • Develop problem-solving skills to design effective Salesforce solutions
  • Learn Einstein AI and leverage ChatGPT to automate tasks and enhance decision-making
  • Learn how AI transforms administrative roles and keeps you ahead of industry trends
  • Learn to gather and analyze customer data within Salesforce
  • Create impactful reports and dashboards that drive decision-making
  • Align Salesforce strategies with key business objectives and user needs
  • Master Flows and other automation tools to streamline business processes
  • Design and implement scalable solutions for case management and user requests
  • Enhance collaboration and productivity across your organization using Salesforce
  • Create a comprehensive Salesforce Administration Playbook to showcase your expertise
  • Master process mapping techniques to visualize and optimize business workflows
  • Learn to influence stakeholders and present Salesforce solutions effectively

Course Information

Course Number: 

1990-001

Course Date Info: 

Monthly Start Dates

Course format: 

Online

Course Fee(s): 

$2,650