As a manager, you probably interact with customer service personnel every day. But are you empowering your organization with quality customer service suggestions? In this six-week online course, you'll discover the dynamite methods for bringing out the best in your team, measuring customer service, and learning what you need to do to anticipate the needs of your reps and your customers.
Offered through a partnership between the University of Georgia Center for Continuing Education and Education To Go.
Snapshot
Format: Online Hours: 24 Credits: 2.4 CEUs When: Dates & Details Cost: $159 |